Shipping policy

Please note that that some customers may experience shipping delays due to the COVID pandemic.  We encourage all of customers to order early and track their package online at Canada Post or Purolator


Shipping Within Canada

Orders less than $99 (before taxes)


Orders $99 and over (before taxes)


*Free shipping does apply to orders that contain photofinishing prints or orders placed through The Print Refinery™.

All orders are shipped via Canada Post Expedited or Purolator and will take approximately 5-7 business days for your parcel to arrive. Orders paid by credit card must be shipped to the card holders billing address.

Goods such as chemistry, backdrops, studio lights, telescopes, printers or any other large items will have an additional shipping surcharge applied to the order. This also includes all photographic prints larger than 36".

Curbside or In-Store Pick-up

An email confirmation will be sent went your order is ready for pick-up. Most orders take 24-48 hours to process, however some items may need to be shipped from another location may take up to a few business days.  For shipping status, please email us or contact your store directly.

International Orders

All prices shown are in Canadian dollars. Shipping cost to the USA will be determined on a case-by-case basis. We will contact you prior to shipping to order with the exact amount and carrier.  Brokerage, Duty and any applicable taxes are not part of the shipping cost and are the responsibility of the buyer. At this time, we cannot ship or accept orders outside of North America